Editorial policy
Health and money content aimed at families under pressure is the easiest place on the internet to do harm. Here is how we try not to.
Last updated September 1, 2026. When this changes materially we say so on the page rather than quietly amending it.
The reviewers are listed at our medical review board, with what each of them signed off and when.
Who writes, who reviews
Guides are written by our editorial team and reviewed by a named clinician or accountant before publication. Every one of the 8 guides on this site carries the reviewer's name, their qualification and the date they signed it off, rendered on the page rather than buried in metadata.
Reviewers are paid a flat fee by us, per guide. They are not paid by providers, and they can refuse to sign off.
What we will not publish
- A guide that exists to recommend a provider. No provider can pay for a mention, see a guide before publication, or have one changed.
- A number we cannot source. Every price, wait time and statistic is either from our own listing data or from a named public source.
- False certainty. Where the honest answer is 'it depends', the guide says so and says what it depends on.
- Fear as a conversion tactic. This audience is frightened enough.
- Anything that reads as a diagnosis or a treatment decision. We describe how things generally work and tell you who to ask about your own situation.
How we handle money in content
Prices in guides come from the published rate cards on this site, not from national averages, and they move when the rate cards do.
Where a guide mentions a product category — medical alert systems, mobility aids — any affiliate relationship is stated in the guide itself, not in a footer. We have none today.
Corrections
When we get something wrong we change it and say when. Guides carry a sign-off date precisely so you can tell whether a correction has landed.
Material corrections to a health claim are re-reviewed by the original clinician before they go live, not afterwards.
Review cycle
Every health guide is re-checked annually, and immediately when the underlying programme, rate or law changes. Funding guides are re-checked each time the relevant tax year or provincial rate changes, which in practice means at least annually.
A guide that has passed its review date without being re-checked is unpublished rather than left up.