Talk to a person
No queue system and no form that promises a callback. These reach a person who can actually do something.
Families arranging care
A care guide will talk through the situation, tell you what it is likely to cost, and — if you want — phone providers with you. They are salaried and are not paid per referral, so there is nothing they are trying to steer you towards.
8am–8pm, seven days
Providers
Listing, verification, rate cards and billing. If you are already listed, say so and we will pull up your profile.
9am–5pm, weekdays
Press and research
Data on Ontario care prices, wait times and listing counts. We share the underlying figures rather than just the headline.
Email, same-day reply
Other ways in
- Report a concern — an unwanted call, a wrong bill, or worry about care quality
- List your service — for agencies, nurses and residences
- Employer caregiver benefit — for HR and benefits teams
- Privacy and data requests — access, correction or deletion
Seniorcarez is a marketplace, not a care provider. Care is delivered by the licensed providers listed here — for anything about a specific visit already booked, phone us and we will coordinate it.